Stage 1 — Organisational foundation
A controlled record of every official correspondence
The system establishes the Fund's organisational hierarchy, authorised staff accounts and role-based permissions before correspondence routing begins.
Departments & offices
Configure departments, then the offices, divisions and units beneath them.
Authorised staff
Create staff accounts tied to a department and office, with controlled access.
Roles & permissions
A flexible role model that grows with the workflow stages still to come.